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Before you install the ISL Conference Proxy on a server in your company you need to:
- log into the Web Console,
- activate the Activation Key if you have purchased the Server License,
- define the server(s) on which you wish to install the ISL Conference Proxy,
- assign the purchased Server License(s) and its add-ons to your server(s),
- create a new packet (ISL Conference Proxy, ISL Light Desk and ISL Light Client) for your server. When the packet is created, your server's IP address / DNS name will be embedded into the ISL Light Desk and ISL Light Client executable (.exe file).
Log into the Web Console
In order to define one or more servers, assign license(s) to it / them, and create a packet with the server IP address / DNS name, you need to log into the Web Console first.
Activate the Activation Key |
If you are using a 30-Day Free Trial version, please proceed to the Create a new packet chapter.
If you have purchased the Server License, please activate the Activation Key emailed to your email address. Choose "Activate Key" in the navigation on the left, enter your Activation Key and follow simple Activation Wizard instructions.
| Define a server |
To define a server in your company which you want to install the ISL Conference Proxy on, you should enter the server's IP address or its DNS name. If applicable, enter also the inner IP address.
Please note: once you define a server, you are allowed to change the outer IP address or the DNS name two times. You are allowed to change the inner IP address unlimited number of times.
Finish this procedure by pressing the "Define server" button:
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Assign the Server License(s) |
Once the server is defined, please assign your Server License(s) to the suitable IP address / DNS name.
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| Create a new packet |
You need to create an ISL Light packet with the server's IP address / DNS name. When the packet is created, your server's IP address / DNS name is embeded in the ISL Light Desk, the ISL Light Client and the ISL Conference Proxy application.
| Step 1 of 4: IP Addresses and ISL Light version |
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After selecting the Create a new packet option, the first of four Create a new packet wizard steps appears. Please enter the server's outer IP Address or its DNS name, to which you would like to install the ISL Conference Proxy application: |
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Inner IP address is NOT mandatory. It should be filled in only if an operator and a client will be using an Intranet option when using ISL Light. Please notice: if entered, the inner IP Address should match an Intranet IP range (prefixed numbers [172*], [10*], [192*], [164*], [200*] or [129*]).
Choose a release version of the ISL Light software. Please notice: you need a valid Extended Support Services (ESS) to be able to create a packet with the latest release.
| Step 2 of 4: Dialogs files and ports |
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You are welcome to customize your ISL Light remote desktop support system. You can configure ports for establishing an ISL Light connection, insert your company's logo which will be displayed in the ISL Light Desk and ISL Light Client application, and create a disclaimer to be displayed to the ISL Light Client and ISL Light Desk user upon establishing a new remote desktop session. |
Options to customize your ISL Light system:
- Custom logo image (optional): Your custom logo image. Must be a Bitmap (BMP) of the maximal size of 80 x 80 pixels.
- Client custom dialogs file (optional): A custom dialog file for the ISL Light Client application can be created and uploaded here. You can define a disclaimer which will be shown in the beginning of every ISL Light session and an end-of-session dialog for the ISL Light Desk and the ISL Light Client application. The parameters for dialogs should be written in a special format. All dialogs should be included in a single file. Please see an example of the Start of dialog and end of session .INI file.
- Desk custom dialogs file (optional): A custom dialog file for the ISL Light Desk application.
- Use HTTP (80) port: ISL Light should use the (80) port when making a connection.
- Use HTTPS (443) port: ISL Light should use the (443) port when making a connection. Both ports (80, 443) serve as an alias for the main session port to be used for establishing remote desktop connections from strictly firewalled networks.
- Session port: ISL Light Desk and ISL Light Client use this port for connecting to an ISL Light session.
- Desk control port: ISL Light Desk (version 2) uses this port to connect to the ISL Conference Proxy and requests a session code.
| Step 3 of 4: Your information |
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This information will be displayed in the "Licensed to: ..." in the About dialog in the ISL Light Client and the ISL Light Desk application: |
| Step 4 of 4: Final confirmation |
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Please review the information provided and press the "Create packet" button to finish the Create new packet wizard. |
After pressing the button "Create packet", you need to wait for a few seconds. When the packet is created, a new menuappears (My Account / Server license / packets). In this menu you will be able to find a list of all your packets once created:
| Install ISL Conference Proxy |
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After you have created a new packet, you should take the following steps ir order to install and configure the ISL Light Server License:
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Download the created packet. Once you have created a packet with the server's IP address or its DNS name, download all three ISL Light applications (ISL Conference Proxy, ISL Light Desk and ISL Light Client, and optionally both user applications for the Intranet use if defined in the Create new packet wizard / step 1).
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Configure the system. You need to configure the ISL Conference Proxy and open ports in your firewall.
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Distribute ISL Light Desk and ISL Light Client. Distribute the ISL Light Desk application to all operators in your company providing remote support and publish the ISL Light Client application on your website in order to make it available to your clients.
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