Support customers from your office, quickly and professionally.

ISL Light is a simple, secure, and also affordable remote desktop support solution. It enables an operator to be connected to a remote client's computer anywhere in the world in less than 30 seconds.

See ISL Light in action

Your company can switch to ISL Light's remote desktop services immediately. In a secure remote desktop session, your operators could view their clients' desktop, gain control of the keyboard and the mouse, transfer files, use the whiteboard, and communicate via the integrated audio and video plug-in. Also, with ISL Light's user management and reporting capabilities all operators can be administered centrally. Try it for free.

Starting a remote desktop support session

		Step 1: A client calls your support center requesting immediate help with the PC. Directed to your or ISL Light's official website, the client is asked to run a small executable file - ISL Light Client.
Step 2: Meanwhile, the operator runs the ISL Light Desk application, requests a new session code, and tells it to the client over the phone. The client enters the session code, clicks 'connect' and their session is started.
		Step 3: Closing a connection will close the ISL Light service altogether. After a service, both the operator and the client can be prompted to fill in a customizable questionnaire to collect feedback on the support session.